FAQ

Q:What size am I?

A:

SIZE

MONJELOCO

(COLOMBIA)

USA

WAIST

HIPS

 

6

1-2

24”-26”

32”-34”

 

8

3-4

26”-29”

34”-36”

 

10

5-6

27”-30”

35”-38”

 

12

7-8

29”-32”

37”-40”

 

14

9-10

31”-34”

39”-42”

 

16

11-12

33”-36”

41”-44”

Q: What is the return policy?

A: Return Policy

Jeans aren’t fitting how you hoped? No problem.  Please review the terms and guidelines of our return policy below and then contact us.

Note: Due to the constant flow of sizes out of our inventory, exchanges can get quite complex.  Please return the item for a refund, and then place a new order if you wish.

  • All items submitted for a refund must be within 4 weeks of order date
  • Returns must be unworn, unwashed, smoke free, and all tags attached
  • The buyer is responsible for the return shipping fee unless the reason for return is an error on our part
  • Shipping fees are non-refundable
  • If the condition of the item returned does not meet the criteria stated above, we reserve the right to deny a refund.
  • All sale items are final sale.

To request a return, please email us at jeansmonjeloco@gmail.com with your order number, name, and reason for return.

 

Q: How should the jeans fit?

A: You want the jeans to fit a bit snug, as they will loosen out a little in the first few hours that you are wearing them.

Q: Where the Jeans made?
A: Colombia.
Q: What is the Brazilian cut?
A: Levanta cola; Tuck the tummy and lift the butt technology – all of our jeans will lift your bum and tuck-the-tummy!
Q: Do the jeans stretch?
A: There is 2% elastic in each jean, so they will loosen out when you wear them but not to the point of being loose or baggy.
Q: Washing instructions?
A: Inside out, Cold water, Hang dry.
Q: Where are you located?
A: St. Albert, Alberta.
Q: Do you have any other stores?
A: Just our Online Store.